OrbitTrade
Support
We're happy to help.
Need a hand with OrbitTrade? Email us and we'll get back to you as soon as we can — usually within a couple of days.
Contact
Email: filip.skoczylas777007@gmail.com
When you write in, it helps to include your device model, iOS version, and a short description of what happened.
Frequently asked questions
Is this real money?
No. OrbitTrade is a simulator. All balances, trades, and profits are virtual. You cannot deposit, withdraw, or trade real cryptocurrency, and no real money is ever at risk.
Why aren't my notifications arriving?
Make sure notifications are enabled for OrbitTrade in the iOS Settings app, and that alerts are turned on inside the app (Settings → Notifications). Price alerts fire when the market reaches the target you set.
How do I reset my portfolio?
Open Settings inside the app and choose the reset option. This restores your starting virtual balance and clears your holdings, trade history, and cosmetics. Your Pro upgrade is kept.
I bought Pro but it isn't showing up.
Open the OrbitTrade Pro screen and tap Restore Purchases. This re-checks your purchase with the App Store using the Apple Account you bought it with. If it still doesn't unlock, email us and we'll help.
How do I delete my data?
All app data lives on your device — deleting the app removes it. If you had price alerts enabled, turning off notifications or deleting the app also removes the related data from our notification server.